Returns Policy

Returns

When returning merchandise, please contact us !

All of the goods should also be returned with their original box, packing and accessories.

If the return is due to missing or faulty parts then we will not offer a full refund or replacement provided .

When the product was identified as damaged, please return the goods to the company store, we will replace your new product. You may also choose to return refund service, but must return the goods to us, after we confirm the problem, will arrange a refund through Paypal. (If you have any refunds, about integration will also be deducted.)

All refund / exchange money service, invoices can only be used once per order.

We are difficult to make 100% sure no wire wrapping paper or boxes Bo bad loss, because the loss of most of them are bad reasons caused during shipment, and will not accept replacement or return this reason.

As stated in the failure to date of the return, renewal / return arrangements will you automatically when a waiver.

New Product
If you need to return a product purchased from HK68 Audio online Shop then you have 14 days.  The returned goods must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.
 

Classic Product

Classic Products sold are non-refundable and non-exchangeable , we can offer 70% of purchase price buy the classic product within 7 days. The classic Product must be in a resalable state and any goods or accessories that accompany the returned product must also come back to us.

All of the goods should also be returned with their original box, packing and accessories.

If the return is due to missing or faulty parts then we will not offer a full refund or replacement provided .


Shipping fee of Returns
Any refund, which is due to a fault or other defect, will include a refund of the applicable delivery charge.

Otherwise buyer need To take charge of shipping fee
 

Return Address
Please post returns to the following address:
 

HK68
No.1 , 27/F , Fook Yip Building ,

NOS 53-57 Kwai Fung Crescent ,

Kwai Chung, N.T. ,

Hong Kong

Cancellation of Orders
You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by following the links on the HK68 Audio online Shop, or by e-mail : support@hk-68.com
 

When returning merchandise, please contact us, and then return the goods (recommended to use registered mail / express) our return address. If returned goods lost in transit, we are not responsible;

 

We reserve the right to change the terms and conditions without prior notice in the case, and the right to refuse to replace the product;

In case of any disputes, HK68 reserves the right to make the final decision.